Tag Archives: client referrals

7 client retention strategies that never go out of style

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To delight clients and keep them for life, it’s vital to understand what they really need and want. Trainer and author Bernice Ross offers strategies to keep the clients you have and generate their referrals. Continue reading →

4 ways to turn happy clients into your biggest advocates 

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To stand out in a crowded, competitive market, it’s important to leverage the most valuable marketing channel available: word-of-mouth. Here are a few ways to use client success stories to generate more business. Continue reading →