Compass CEO acknowledges tech problems, promises fixes in 2019

Compass CEO Robert Reffkin highlighted the trials and tribulations of a watershed year of expansion in an end-of-year email delivered to staff and agents. Continue reading

Keller Williams, realtor.com top Newsweek customer service rankings

Keller Williams has been crowned the top real estate agency for customer service in Newsweek’s new survey, America’s Best Customer Service 2019, while realtor.com beat Zillow for the top real estate database spot. Continue reading

Ebby Halliday CEO on honoring the past and updating the brand

Longtime HomeServices of America executive Chris Kelly has some trailblazing shoes to fill in his new role as CEO of Ebby Halliday, which was founded in 1945. He’s taking the helm of a company founded by Halliday herself, the company’s iconic namesake,… Continue reading

Ebby Halliday appoints new CEO as longtime leader steps aside

Mary Frances Burleson, the longtime CEO and president of Ebby Halliday, is stepping down to assume a new role as chairman emeritus as she focuses on the company’s philanthropic efforts, per an announcement this week. Chris Kelly, who formerly served in… Continue reading