Agent’s reputation, social media matter most to clients: study

The latest J.D. Power Home Buyer/Seller Satisfaction Study found that the single most important reason for selecting a real estate company is its reputation. Continue reading

What’s the No. 1 thing today’s borrowers want? Faster response times

The latest J.D. Power study of borrower satisfaction revealed that loan officer response times are what make or break the experience, and this has pushed many consumers to go digital. Continue reading