Tired of losing business? 6 ways to build client loyalty

Did you know that even a 5 percent increase in client retention can increase your profitability by 75 percent? Here are six ways to build loyalty and keep your clients for life. Continue reading

Realogy CEO buys $1M of company stock following losses

One week after Realogy stock sank to a new low, CEO Ryan Schneider has purchased $1 million worth of the company’s shares in an apparent show of support for the brand. Continue reading

Florida indie brokerage unveils agent tech platform, plans expansion

Automated Back End provides agents with automation and collaboration tools, e-signing software and one-click marketing. It is designed to work on all of an agent’s electronic devices. Continue reading

Redfin beats expectations with $110M revenue in Q1 2019 earnings

The tech-focused Seattle-based real estate brokerage Redfin reported $110.1 million in revenue, a year-over-year increase of 38 percent and a net loss of $67.2 million in the first quarter of 2019, according to its latest earnings report.  Continue reading

Redfin unveils plan to cut out buyers’ agents

Redfin announced Wednesday it has been quietly testing a pilot program in Boston, a revised version of its 2006 service Redfin Direct, that allows consumers to make direct offers on Redfin-listed homes through the company’s website. Continue reading

Compass fixes error showing private agent remarks on some listings

Other listing data intended for Realtors’ eyes only appeared publicly on several listings viewed by Inman last week on Compass’s mobile app and desktop website. Among them: detailed showing instructions, contact information for vendors and property dis… Continue reading

Why eXp’s top tech exec joined flat-fee rival Redefy

Scott Petronis, the newly appointed chief product and technology officer at discount brokerage Redefy believes the consumer is getting overshadowed in the real estate industry. Finding a company that he believes has a greater focus on the consumer is a… Continue reading