Chase Home Lending increases homebuyer grant to $7,500

Chase has increased its grant to $7,500 in 8,500 of the 15,000 communities in its minority homebuyer program. The bank also removed the income requirement for its 3 percent down DreaMaker mortgage. Continue reading

First-timers ‘significantly’ less satisfied with mortgage lenders

Homebuyers don’t just want good rates, they want lenders to solve problems that will keep them from getting to the closing table, J.D. Power finds. Continue reading

US Bank, UWM join movement to boost minority lending

With Fannie and Freddie leading the charge, a growing number of lenders are using special purpose credit programs to boost homeownership in underserved communities. Continue reading

Study: Homeowners often miffed if lenders outsource servicing

J.D. Power’s annual Mortgage Servicer Satisfaction Study finds customer satisfaction is 26 percent higher when mortgages are originated and serviced by the same company. Continue reading

Survey: Mortgage refi crush exposed dangers of digital-heavy approach

Digital self-service combined with live personal service is key to retaining younger mortgage customers, J.D. Power concluded, with faster approval times demonstrating that the application and approval process “still requires some level of human intera… Continue reading

First American providing same-day title decisions on eligible mortgage refis, home equity loans

Taking a page from the playbook of a fintech upstart, the nation’s largest title insurance underwriter is making an automated title decision engine available to title agents. Continue reading

The top 10 independent mortgage brokers gaining market share

Mortgage brokers claimed more than 20 percent of market share for the first time in over a decade this January, and these 10 companies are leading the charge, according to rankings published by the Association of Independent Mortgage Experts. Continue reading

Chase settles with Black homeowner over alleged discriminatory appraisal

The lender will pay the Chicago homeowner $50K and provide mandatory training to its employees on fair lending and appraisals. Continue reading

What’s going on with the chaotic small business loan program?

The Paycheck Protection Program will potentially give real estate agents free money. But the program’s launch has had a rocky start. Continue reading