The No. 1 skill you need to convert leads into clients

Truly engaging is an essential component in providing stellar service from first contact to the closing table. Author and trainer Bernice Ross provides a step-by-step approach to evaluating your skills. Continue reading

Don’t be a stealth agent! Even during the COVID-19 crisis

Make it a priority in your daily schedule to connect with current and past clients as well as everyone in your sphere of influence. Continue reading