Win or lose, how to manage your client’s expectations

The complexity of the current real estate market means that client relationships can sour quickly, according to broker Jenny Usaj. That’s why it’s vital to set appropriate expectations upfront. Continue reading

How to turn past clients into repeat business

The art of client loyalty has a lot to do with staying memorable and cultivating trust. As an agent, here are four things you should keep in mind when building and maintaining a relationship with your clients. Continue reading