Want to quit listing appointments? Try this pre-screening strategy

Agent Danielle Lazier quit listing appointments because she was tired of giving away expertise with no reward. Here’s how she susses out which clients truly want to work with her. Continue reading

How an FBI negotiator brought this agent back from burnout

Danielle Lazier was at the top of her game, but she was so burnt out, she was ready to quit. FBI negotiator Chris Voss’ talk about tactical empathy and emotional intelligence changed everything. Continue reading