‘You can see someone smile through a mask’: Hospitality during COVID-19

During a talk called “High-Touch Service in a Low-Touch World” at Inman Connect Now, Inman Editor at Large Clelia Peters and New York City restaurateur Will Guidara discussed how to practice hospitality in a world with coronavirus. Continue reading

Airbnb-backed startup Lyric sacks staff, shutters locations amid virus

The boutique hotel has fired a majority of its 100-person staff and plans to close 400 units in 10 locations across the country as the pandemic worsens. Continue reading