Mortgage assistance for Hawaii fire victims includes forbearance help

Fannie Mae, Freddie Mac and the Federal Housing Administration outlined relief for homeowners as FEMA and the state of Hawaii rushed to provide emergency housing for displaced residents. Continue reading

Planet Home Lending acquires $10B in mortgage servicing rights

The bulk acquisition of servicing rights to 45,000 Ginnie Mae loans brings Planet’s servicing portfolio to $94 billion, with more purchases eyed for 2023. Continue reading

Even after layoffs, 3 in 4 mortgage lenders lost money in Q4 2022

Lenders lost $2,812 per loan as business dropped off faster than they could trim expenses and production costs hit a record-high $12,450 per loan, a Mortgage Bankers Association survey found. Continue reading

Federal consumer watchdog flags mortgage servicers’ junk fees

The CFPB alleges mortgage servicers charged excessive late fees, assessed “fake” private mortgage insurance premiums and made homeowners pay for unnecessary inspections. Continue reading

Mr. Cooper lays out path to $1T mortgage servicing rights portfolio

Rising mortgage rates have many lenders looking to sell servicing rights, creating an opportunity for a Dallas-based company that now collects payments on $870 billion in loans. Continue reading

Wells Fargo paying $3.7B to settle mortgage, auto loan allegations

Federal regulators allege bank improperly denied thousands of mortgage loan modifications over at least seven years, in some cases leading customers to lose their homes. Continue reading

Carrington grudgingly signs off on $5.25M COVID-19 relief settlement

CFPB alleges some homeowners who sought forbearance during the pandemic were charged improper late fees and weren’t fully informed of their options. Continue reading

Haven scores $8M Series A to help mortgage servicers cross market

The latest funding round, led by Fifth Wall with participation by Fidelity National Financial, RWT Horizons and 1Sharpe Ventures, brings the total funding to date to $13.5 million. Continue reading

Study: Homeowners often miffed if lenders outsource servicing

J.D. Power’s annual Mortgage Servicer Satisfaction Study finds customer satisfaction is 26 percent higher when mortgages are originated and serviced by the same company. Continue reading

Sagent signs 7-year deal to power loan servicing for Servion Mortgage

Sagent says its servicing platforms provide “a bank-on-your-phone experience to consumers so they can manage their entire homeownership lifecycle anytime, from any device.” Continue reading