Strong leadership isn’t mistake-free. How leaders need to be in 2023

Strong leadership isn’t about never making mistakes, Livian CEO Adam Hergenrother writes. Here are the dos and don’ts that leaders should heed as we head into the new year. Continue reading

4 signs your client relationship is in trouble

Concerned your relationship with your client is on shaky ground? Here are a few telltale signs that your customers might be taking their business to another agent (and how to fix those issues). Continue reading