The uphill battle to cash in on tech: ‘Agents don’t know what they want’

As the market for proptech nears $100 billion, executives at companies like Contactually and Trackxi are grappling with a paradox: As supply grows, demand from brokerages and agents is narrowing. Continue reading

From Urban Compass to IPO: The history of Compass in 21 stories

As the real estate world waits to see how the brokerage’s initial public offering will unfold this week, take a look back at Compass’ decade-long road to success as covered by Inman. Continue reading

Compass CEO Robert Reffkin urges agents to use their CRMs

The real estate industry is currently experiencing massive upheaval thanks to the ongoing coronavirus pandemic, but according to Reffkin there’s one big thing agents can do to better weather the storm: take advantage of their CRM. Continue reading

What do agents love to hate about their CRM? Tech experts share top pain points

We talked to customer relationship management experts to find out what frustrates agents the most and what upcoming advances might make your CRM work better for you. Continue reading

Compass bolsters tech team with acquisition of AI startup Detectica

Compass has “acqui-hired” the four-person team behind the New York City-based artificial intelligence and machine learning startup. Continue reading

Compass’ head of comms to depart after 9 months

Jason Post, Compass’ vice president of communications, is leaving the well-funded, growing real estate brokerage to join Google, Post confirmed to Inman, Wednesday. Post took the helm in January 2019, after former head of communications Julie Binder le… Continue reading

Clients allege Compass is no longer supporting Contactually

Multiple clients of customer relationship management tool Contactually are dismayed over the lack of support the company is providing existing clients since it was acquired by brokerage Compass in February. Continue reading

Compass raises another $370M round for platform development

The well-funded real estate brokerage announced Tuesday it’s planning an August launch for “a completely redesigned consumer search and app experience.” Continue reading