Tough repair request negotiation? Follow this FBI negotiator’s advice

Author and FBI lead negotiator for international kidnappings Chris Voss shares the secrets of professional persuasion and explains what real estate agents can do to save deals from falling through in a tough negotiation situation. Continue reading

Timing is everything! How to persuade sellers to make repairs before it’s too late

It’s often an uphill battle to convince sellers to make repairs, especially if they don’t see any issues with their home as is. But there are three moments in a transaction where your chances of success soar. Here’s how to take advantage of those oppor… Continue reading

Don’t lose your mind! 10 tips for staying sane through challenging transactions

We’ve all dealt with impossible client expectations and demands. Here’s how to stay level-headed through contentious transactions. Continue reading