One homeowner’s quarantine project is a basement video rental store (adult section included)

A TikTok video is proving just how far some homeowners will go with a quarantine project. In this case, a man turned his basement into a video rental store. Continue reading

Zillow declares mission accomplished, debuts new comprehensive vision

Zillow this week debuted a new mission statement: Rather than simply building a marketplace, the company says its new goal “is to give people the power to unlock life’s next chapter.” Continue reading

Be resilient in the face of disruption: My big takeaway from Inman Connect New York

There was a lot of evidence at Inman Connect New York that the large incumbent real estate companies are evolving to cope with the new disruptors on the scene. Here’s how. Continue reading

Keeping It Real: Don’t fall prey to ‘The Blockbuster Effect’

Resistance to change isn’t helping anyone strategize for the future. On this edition of “Keeping It Real,” a recurring series on Inman, Peter Lorimer talks through fearing the unknown and shares his top strategies on staying relevant. Continue reading

Still wondering why service trumps tech? Ask Blockbuster

You can’t be full of yourself, provide poor service, a poor environment and “charge late fees” when customers expect to be delighted. Ours is a service industry where hubris has no place, and we ought to focus on the end user. Don’t believe us? You mig… Continue reading