Better CEO under fire after Zoom call layoffs go viral on TikTok

The online mortgage company is facing scrutiny from former employees and on social media, where a video of CEO Vishal Garg firing employees over Zoom drew thousands of reactions. Continue reading

Investor-focused LendingHome to rebrand as ‘Kiavi’

The company focuses on lending for investors who plan to rent out or flip their properties. The new name is a reference to the word for “key” in Italian. Continue reading

7 truths new agents need to know about short sales

Short sales can help homeowners in need get out of a financial obligation they can no longer afford ethically — but only if agents handle it right. Here are a few things agents need to consider before handling a short sale. Continue reading

‘Should I pay down a collection?’ How to answer clients

Consumers who’ve had a collection hit their credit report might be wondering if they should pay it off or hold off. Micah Curtis shares the right move to make — and the answer is not what you might think. Continue reading

Why are credit score apps different from a lender’s pull?

It’s not unusual for consumers to be baffled by the fact that credit scores from consumer finance websites like Credit Karma are different from what their lender pulls. Micah Curtis explains why that happens. Continue reading

3 tips for avoiding surprises during the homebuying process

During these unprecedented times, it’s important for agents to do everything they can to protect themselves and their buyers from hiccups during the process. Here are a few things you can do. Continue reading

5 bad buyer habits that need to stop

Buying a home is stressful, and it can cause lots of anxiety for buyers. Sometimes that stress and anxiety can cloud buyers’ judgement. But when buyers take matters into their own hands, it can result in expensive mistakes. Continue reading

6 tips to help credit-challenged clients improve scores

If you have clients who are struggling to get their finances in line while preparing to buy a home, here is some advice you can give them to help get their credit scores in good shape and keep them healthy moving forward. Continue reading

8 things mortgage lenders do that frustrate agents

When the loan process gets derailed, it can set off an entire contagion of events that create a tremendous amount of stress for all involved. Here are eight things mortgage lenders do that frustrate agents to no end. Continue reading

FICO boasts new credit scoring model will reduce mortgage defaults

The company boasts that the new model will have greater predictive powers while reducing risk for lenders. Continue reading