How to defuse explosive real estate situations

Conflict with clients and colleagues is stressful, Bernice Ross writes. Find out how to respond to and deal with that stress so that it doesn’t take a toll on you or your transactions. Continue reading

Low motivation? Blind ambition? Procrastination? Here’s how to solve 5 common team squabbles

Working with a team is as much of an exercise in self-improvement, commitment to excellence and accountability for the team leader as it is for members on the team, writes broker Cara Ameer. The goal is to create a happy and inspiring place to prosper.  Continue reading

When your toughest competitor is the other agent

Sometimes, the agent on the other side of the table can’t get out of their own way. The next time you experience a hot-headed real estate agent on the other side of the deal, try these tips from Amie Quirarte to cool it down.  Continue reading

Best frenemies? How to make peace with the teammate you can’t stand

Personality conflicts can be frustrating, but they don’t have to undermine your business. Find out how to make peace with that agent who rubs you the wrong way. Continue reading

No more blame game! 5 steps for handling confrontation in real estate

Do you find yourself playing the blame game during the transaction with other agents? Ryan Zomorodi recommends these tips to stay on the high ground and keep the transaction moving forward. Continue reading

Conflicts of interest spoil your integrity

Today, conflicts of interest make top headline news daily and fuel the wrath of the DOJ and FTC. Greed is at the root of carelessly mixing business lines, which is why Brad Inman says separating ownership is often necessary to avoid conflicts.
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Had a dust-up? How to work your way through conflict effectively

Understanding the basics of communication styles might mitigate conflicts, but it won’t eliminate them. When faced with a colleague or client conflict, here’s how to keep the conversation professional, productive and constructive — and move it forward…. Continue reading

Put your listening skills to the test! 10 ways to be a better listener

Think you’re a good listener? Now’s the time to put your skills to the test. Answer these questions to determine if you’re really hearing your clients and their needs and concerns, and then implement these best practices to improve your communication. Continue reading

Here’s a 7-step guide to resolving conflicts

If you’re in the real estate business long enough, you’re bound to butt heads with someone at some point. What’s the best way to get through conflict? Columnist Matthew Szalecki recommends this rational, informed and fair approach to conflict resolutio… Continue reading

When the Internet Is ‘The Other Woman’

At this point in my advancing years, I don’t expect wild, creative or frequent sex. I do, however, count on the morning kiss. By that, I mean the unarousing, but sweet, pressing of lips that my husband and I exchange to greet the day and each other. On… Continue reading