Tag Archives: empathy

How to turn real estate rookies into sales superstars

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As a real estate team grows, the broker’s responsibilities and work requirements grow along with it. Finding the right person for the job, teaching the right skills and leading by example all matter to a new agent’s future success. Continue reading →

Quit complaining about clients! They’re frustrated, too

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Instead of complaining about clients, be the one who educates them, provides information and holds their hand when necessary — and please answer the damn phone. Continue reading →

Think tech will replace agents? 55 things an app can’t do

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Slowly I descended, spiraling down into yet another discussion about the impending demise of the real estate agent. Having been down that road countless times, I know I might be preaching to the void, but I’ll try once more. Continue reading →

3 lessons I’ve learned in my post-real estate life

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It’s been a year since I retired, and with time comes clarity. In my post-real estate life, despite the miles traveled, the histories encountered and the ideological differences faced, I’ve learned that humans are remarkably similar. And we can draw fr… Continue reading →