Trump signs bill curtailing sale of mortgage trigger leads in 180 days

After the bill takes effect in March, credit bureaus will still be able to sell trigger leads to a borrower’s current mortgage lender, loan servicer, or any bank or credit union they have an account with. Continue reading

Mortgage trigger leads will be less crazy, but they ain’t going away

Loopholes in new law mean credit bureaus will still be able to sell applicants’ information to their current lender, servicer or bank — a boon for lenders who also service their own loans. Continue reading

Rocket to inherit Mr. Cooper’s customer satisfaction woes

Both companies have invested heavily in AI. But while Rocket consistently earns high marks for loan servicing, Mr. Cooper’s J.D. Power rankings have been subpar for more than a decade. Continue reading

Ted Cruz aims to defund CFPB with implications for lender oversight

Although the agency was created by Democrats in an effort to protect consumers from abusive financial practices, it has continued to be viewed by Republicans as an unchecked power Continue reading

First-timers ‘significantly’ less satisfied with mortgage lenders

Homebuyers don’t just want good rates, they want lenders to solve problems that will keep them from getting to the closing table, J.D. Power finds. Continue reading

Freedom Mortgage to pay $1.75M to settle agent kickback scheme

Regulators claim lenders’ marketing agreements with more than 40 real estate brokerages, including Realty Connect USA, were a conduit for kickbacks that generated more than 1,000 mortgage referrals. Continue reading

Survey: Mortgage refi crush exposed dangers of digital-heavy approach

Digital self-service combined with live personal service is key to retaining younger mortgage customers, J.D. Power concluded, with faster approval times demonstrating that the application and approval process “still requires some level of human intera… Continue reading

Nation’s largest thrift acquires top 20 mortgage lender

Flagstar Bancorp Inc., a top 20 mortgage lender that does business nationwide, is merging with the nation’s largest thrift, New York Community Bancorp Inc., in a $2.6 billion deal will give the combined company nearly 400 branches in nine states. Continue reading

The top 10 independent mortgage brokers gaining market share

Mortgage brokers claimed more than 20 percent of market share for the first time in over a decade this January, and these 10 companies are leading the charge, according to rankings published by the Association of Independent Mortgage Experts. Continue reading

Here are the top 10 mortgage lenders for 2020

The release of 2020 Home Mortgage Disclosure Act data reveals a growth surge across mortgage lending. One lender recorded more than 340 percent growth from the previous year. Continue reading