4 common conversations your clients don’t want to have

Communication in all types of circumstances can help to set your services apart. Here’s how to approach four common bad-news scenarios and keep your client relationship moving forward. Continue reading

Be prepared for bad news — and learn how to deliver it to clients

Bad news is just part of the reality for real estate agents. Here’s how to deliver it effectively while ensuring clients are properly prepared and educated. Continue reading

In a shifting market, leadership and communication are key

In this week’s video column, @properties Christie’s International Real Estate executives Amy Corr and Kevin Van Eck provide suggestions on what brokers, owners and team leaders can do to market-proof their brokerage, business and agents. Continue reading

‘Call, text, email and hope to still get drinks’: How agents connect in 2022

A plethora of communication options for agents exist, but real estate agents told Inman email is still the best option for managing transactions and covering your tail if trouble comes calling. Continue reading

Ex-Zillow exec Jay Thompson launches AgentLoop listing app

Available on iOS and Google Play, AgentLoop enables agents to share listings and get real-time feedback on those listings all in one place. Continue reading

How agents can retain clients when they take a break from the market

When a client decides to put a pause on their home search, agents can ensure homebuyers and sellers stick with them when they’re ready to reenter the market by staying top of mind. Continue reading

WATCH: This is the one trick you need to build trust with your clients

“It’s worth taking the time” said “Money Whisperer” Joe McLean onstage at Inman Connect New York, in a panel titled “Why Trust is the Key to Financial Success.” The panel concluded that your primary goal should always be to build trust with clients. Continue reading

How to appreciate your clients, so they’ll appreciate you

Communicate, follow up, show a little empathy, treat your clients how you’d want to be treated — do that, and they’ll walk away singing your praise. Continue reading

Why this boomer is a text message convert

It seems as though baby boomers, once a dominant force in every industry, will be left by the wayside if they don’t adapt to today’s technology. That’s why this boomer agent has taken to texting — a method of communication that has worked very well wit… Continue reading