Turn a crisis into a 5-star review by following these steps

How you handle a crisis could either result in the end of your real estate career or a glowing review. To ensure the latter, follow these steps to respond with honesty, compassion and direction. Continue reading

Stability, strategies and sharing: A playbook on leading businesses through crisis

Real estate professionals were preparing for spring buying and selling season when our lives were upended by COVID-19. As chief operating officer of Coldwell Banker Real Estate, I work with hundreds of business leaders from our Gen Blue network, offeri… Continue reading

All Inman content related to running your business in this unprecedented time

As coronavirus rapidly changes — and impacts real estate across the nation — our aim is to keep you equipped with the tools and strategies you’ll need to move forward. Continue reading