How flat leadership creates thriving agents, successful brokerages

The formula for a future-ready brokerage, according to new Inman contributor Abbey Wostal: Make yourself accessible, create a culture of collaboration and focus on growth over volume. Continue reading

10 ways to ensure your clients adore you (and hire you again)

There are lots of things to be mindful of to keep your clients engaged and enthusiastic — but at the end of the day, preparation, professionalism and empathy will go a long way. Here are 10 things that’ll make client retention a cinch for you. Continue reading