Tag Archives: Mr. Cooper

Personal info of nearly 15M people exposed in Mr. Cooper data breach

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Personal information in exposed files included names, addresses, phone numbers, Social Security numbers, dates of birth, bank account numbers, Mr. Cooper said. Continue reading →

Mr. Cooper: Hackers got personal info on past and present customers

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Loan servicing giant Mr. Cooper, which is facing multiple lawsuits over a recent cybersecurity breach, will provide two years of identity protection services and credit monitoring to all current and former customers. Continue reading →

Mr. Cooper faces slew of class action lawsuits after cyberattack

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The servicer is facing five separate federal lawsuits over an Oct. 31 cyberattack that knocked out services for days and prevented borrowers from accessing their accounts or paying home loans. Continue reading →

Mr. Cooper back online after ‘precautionary’ 4-day shutdown

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More than 4 million homeowners send their mortgage payments to Mr. Cooper, but it’s unclear how many had their data exposed as the company continues to investigate a breach discovered on Halloween. Continue reading →

ACI paying another $20M to settle mortgage payments debacle

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In settling with state regulators, the Miami-based electronic payment processor is looking to close the books on a 2021 test that triggered $2.3 billion in erroneous mortgage payments. Continue reading →

Mr. Cooper’s share price soars with $1T servicing portfolio in sight

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Thanks to its Home Point Capital acquisition and other pending transactions, the loan servicing giant delivered upbeat Q2 results Wednesday and expects to hit a $1 trillion target by year’s end. Continue reading →

Test triggering $2.3B in mortgage payments leads to $25M fine

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ACI admits no wrongdoing in settling CFPB’s first-ever enforcement action over the handling of consumer data in the processing of mortgage payments. Continue reading →

Planet Home Lending acquires $10B in mortgage servicing rights

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The bulk acquisition of servicing rights to 45,000 Ginnie Mae loans brings Planet’s servicing portfolio to $94 billion, with more purchases eyed for 2023. Continue reading →

Audits find fault with help provided to FHA borrowers during pandemic

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Loan servicer Mr. Cooper is ‘deeply disappointed’ that the HUD OIG audit focused on problems it says were mostly technical, rather than on borrower outcomes. Continue reading →