To get ahead, you have to stay rooted in proven practices while being ready to adapt to the inevitable change ahead, says luxury consultant Chris Pollinger. Here’s how to put a modern twist on traditional strategies. Continue reading
Is holding onto tradition holding you back? COO Stephen Meadows outlines some of the worst ways people get stuck in the past to rethink those outdated attitudes. Continue reading
In a high-tech, digital world, the basics of low-tech, analog customer service still matter, especially when dealing with buyers and sellers who don’t use smartphones or email. Continue reading