The interwebs were abuzz last week with Zillow Group’s announcement that it is introducing a “CSAT” (customer satisfaction) component to its Premier Agent platform. Here’s Jay Thompson’s take. Continue reading
When going into your first meeting with potential seller clients, you must look at the situation as a consultation, not a presentation. Now that you’ve booked the meeting, here’s what you should do before, during and after it. Continue reading
Watch Byron Lazine and Nicole White give a real estate agent’s perspective on industry-related topics. This week, they’ll discuss the $14.4 million the National Association of Realtors spent on the midterm elections. Continue reading
Real estate agents love apps, no doubt. But when it comes down to it, there’s more to a successful career than technology. Continue reading
Combine these two facts — anything posted on the world wide web is permanent, and the web has massive reach — and you have a recipe for both good and potential disaster. Continue reading
Digital marketing expert Ian Lurie took a look at Redfin’s listing display policy proposal. He concluded it’s a bad policy, here’s why. Continue reading
Many companies and organizations are building their own databases and platforms. Traditions are under siege. Confusion reigns as I watch the balkanization of our industry. Continue reading
Watch Byron Lazine and Nicole White give a real estate agent’s perspective on industry-related topics. This week, they’ll work through what low-fee brokerage Trelora is up to and how it’s affecting agents. Continue reading
With big-box brokerages gobbling up indies to gain market share, how are agents working for smaller firms — and their clients — affected? Continue reading
The end of Google Plus has sparked much debate about online privacy, but have we considered the concept of privacy in the social media age? What information actually got exposed? Continue reading