The best advice I’ve ever received about luxury customer service

As a luxury real estate agent, you play many parts over the course of a day. From the moment you enter this industry, you are negotiating the fluctuating world of luxury markets, networking with a fascinating clientele, and connecting those clients wit… Continue reading

Sotheby’s achieves record year, despite industry-wide slowdown

Sotheby’s International Realty achieved a record year for sales volume amid the backdrop of a slowing market in 2018, the company announced. Continue reading

Realogy reports a Q4 net loss as company misses guidance

Realogy Holdings Corporation reported $1.4 billion in revenue in the fourth quarter of 2018, a year-over-year decrease of $90 million. Continue reading

2 townhouses Mary-Kate Olsen once owned hit market for $16M

Twin townhouses once inhabited by child star and famous twin Mary-Kate Olsen are both on the market for a combined $16 million. Continue reading

Use your authenticity to stand out from the crowd

Luxury clients are being sold to on a daily basis. Their lives are saturated with messaging on how they should live and what they should purchase, where they should travel and what they should drive. With your clients tuning out hundreds of sales inter… Continue reading

How to launch your career in high-end real estate

I’ve been in the real estate industry for 15 years, and I know how challenging it can be for agents to get a seat at the table with high-end clientele. Regardless of your career trajectory, there are skills you can develop to make the transition to lux… Continue reading

How the right lighting can get buyers in the mood (for a home)

Real estate agents could take a cue from Cupid, and learn how to set the mood for home buying using a simple, but effective lighting plan. Continue reading

The digital tools two top producers trust

As real estate professionals in the ultra-competitive Austin, Texas market, we know a strong online presence is critical today. But no matter how ubiquitous digital solutions become, we can never forget that this is a relationship-based industry. Continue reading

Sotheby’s International Realty snags 40-year Pacific Union vet

Sotheby’s International Realty on Monday announced the addition of 40-year luxury real estate veteran and former Pacific Union senior broker Steve Gothelf to its 136-agent San Francisco office. Continue reading

Building a real estate team? Avoid these super common pitfalls

To build a successful team, you need to acknowledge the work of your agents, get to know them personally and hire people that aren’t your carbon copy, according to a panel at Inman Connect. Continue reading