It’s not about you! 15 reasons past clients go with another agent

There are many reasons a past client or current friend may not reach out to you as their real estate agent, and here are just 15 of them from broker Teresa Boardman, who says it’s best not to take it personally. Continue reading

Your prediction about the housing market is probably wrong

Forget the memes. According to broker Teresa Boardman, if you’ve been around real estate for any length of time, you know that the only thing you can expect is the unexpected. Continue reading

Listening skills are the salesperson’s superpower

Sometimes real estate agents don’t seem to be able to break away from the script and listen to what potential clients really want and need. Broker Teresa Boardman offers a tale of two customer service experiences to share the importance of paying atten… Continue reading

Does real estate tech ever make you cry?

Real estate companies and associations have spent bazillions on technology that no one wants to use or that quickly becomes obsolete, writes broker Teresa Boardman. Here’s what would make it better and more user-friendly. Continue reading

The internet is a hotbed for criminal behavior

It isn’t safe to be on the internet, but that is where business comes from these days. Broker Teresa Boardman offers warning signs to look out for and ideas for keeping yourself safer from online predators. Continue reading

Clear the decks: How brokers could instantly improve the industry

Recruiting should be about more than warm bodies, according to broker Teresa Boardman. Making the industry better starts with brokers and the quality of their agent recruitment. Continue reading

Helping real estate clients choose their ideal neighborhood

Neighborhood quality is subjective, yet Realtors cannot recommend a neighborhood or steer clients into or out of a particular neighborhood, according to broker Teresa Boardman. Here’s what to do instead. Continue reading

Hiring an assistant? Read this first

You’ve probably been told that if you don’t hire an assistant, you’ll end up being the assistant. According to broker-owner Teresa Boardman, the truth is more complex, so making an effective first hire involves more thought and strategy than you may ex… Continue reading

The biggest questions and answers about portals ditching crime data

Redfin, Trulia and realtor.com have all vowed to not use crime data going forward. The companies’ stands are now prompting a debate in the industry. Continue reading

Sometimes being a quitter is the right thing to do — here’s why

Here’s a secret: It’s OK to quit. Knowing when to leave a job or drop a client from your life is just as important as taking on new challenges. Quitting — a job, a person, a brokerage, a business plan — can be a way to have more by having less. Continue reading