Mauricio Umansky’s top tips for retaining agents in 2024 

If you want to optimize agent performance and grow your business, Mauricio Umansky writes, lean in to fostering their talent, innovation and satisfaction. Continue reading

‘It’s not personal, it’s business’: Avoid hard feelings when agents go

When an agent leaves a brokerage or team, is it because the broker-manager or team leader failed the agent? DOORA broker Troy Palmquist shares tips to help you avoid taking an agent loss personally while learning from the experience. Continue reading

How to ‘attract’ agents instead of ‘recruiting’ them

The key to success in attracting and retaining good agents lies in large part on a broker’s mindset, speakers said Wednesday at Inman Connect Las Vegas. And adopting a “we” instead of a “me” attitude. Continue reading

Jon Cheplak doles out tough love to brokers on agent attrition

“Stop interviewing,” Cheplak urged. “You need to interrogate.” The real estate coach and leadership expert shared advice Wednesday at Inman Connect Las Vegas. Continue reading

7 telltale signs an agent or staff member is about to split

Some turnover is inevitable, writes Livian’s Erin McCormick Torres. Watch out for these changes in behavior that indicate a split from the team is on the horizon. Continue reading

What is the meaning of full service?

Does “full-service real estate” really mean anything, or is it just something brokerages say to charge higher fees? Teresa Boardman looks at the service-shortfalls of so-called full-service brokerages and teams. Continue reading

Make people matter: 4 ways to positively impact agent retention

In the second part of his two-part series, Chase Williams looks at the actionable steps you can take to make an impact on your retention. Continue reading