How to defuse explosive real estate situations

Conflict with clients and colleagues is stressful, Bernice Ross writes. Find out how to respond to and deal with that stress so that it doesn’t take a toll on you or your transactions. Continue reading

Avoid client conflicts: 18 tips for properly managing expectations

Meeting and exceeding client expectations, mega team leader Carl Medford writes, means making sure you’re communicating with them and helping them understand their transaction process. Continue reading