11 ways to say no (without actually having to say no)

Setting boundaries and saying no doesn’t have to be so difficult with help from best-selling author Jay Papasan. He offers a range of options from delicate to direct to help you guard your time and energy. Continue reading

There’s freedom in saying no, setting boundaries, saying goodbye

If you don’t set boundaries, you can’t expect clients to respect them, writes luxury agent Amie Quirarte. Set firm boundaries, and communicate them upfront.  Continue reading

Draw the line! How to set boundaries, protect your time and say no in real estate

To help empower you to protect your personal life, have a healthier work life and find more time in your day, we’ve rounded up top tips from Inman contributors. Find out how to set boundaries with yourself and your clients, lay down the law and say no … Continue reading

Don’t fire that client! Set boundaries right from the get-go

Heading off frustrating experiences with demanding clients often comes down to the expectations you set from the beginning. In this Agent/Broker Perspective, Miami broker Anthony Askowitz offers hypothetical scenarios and advice on how to deal. Continue reading

How to build trust with prospective clients

To be successful in this whacky business, you have to build relationships. What’s the one thing that all relationships have in common? Trust. Here’s how to build trust regardless of how well you know the person. Continue reading

How (and when) to say ‘no’

It’s a tough skill to learn, but setting your boundaries with a polite — but firm — “no” is an essential way to control your time, energy and professional life in today’s “yes” culture. Continue reading

Say it ain’t so: The 2 toughest things to say to clients

Throughout my real estate career, I’ve found there are two small phrases that are at the same time both the most powerful — and the most difficult — words you can say to a client. Continue reading

‘That’s a hard pass’: 6 times agents should say no

Do you have an overpriced listing where the seller refuses to face reality? Do you have too many commitments and not enough time? Strengthening your “no” muscle can help you avoid trouble as well as enhance your image as a trustworthy individual. Continue reading