Agents who don’t read the contract are committing ‘malpractice’

Frances Katzen and Courtney Poulos spoke with moderator Dana Cadena about the importance of buyer representation, challenges to professionalism in the industry and more during an ICNY panel on Thursday. Continue reading

Mark McLaughlin: Client trust is all that matters — all else is ‘noise’

Compass’ chief real estate strategist is speaking this week at the brokerage’s annual RETREAT on “The Future of the Industry and Client Representation.” In a recent conversation with Inman, he shared insights and predictions. Continue reading

How well do you really understand real estate contracts?

Providing the highest level of client service means understanding the ins and outs of real estate contracts. Broker Teresa Boardman breaks down the most problematic and error-prone contract elements for you. Continue reading

There’s freedom in saying no, setting boundaries, saying goodbye

If you don’t set boundaries, you can’t expect clients to respect them, writes luxury agent Amie Quirarte. Set firm boundaries, and communicate them upfront.  Continue reading

What’s hot (and what’s not) with today’s contract terms

As interest rates rise and the market shifts, some contract terms have become irrelevant, at least for the time being. Here’s what’s hot and what’s not when negotiating offers today. Continue reading

New Agent Lifesaver: What do I do when another agent fails to disclose property defects?

What do you do when you find out that the agent on the other side of the transaction has not disclosed major property defects? The answer isn’t as easy as you think. Continue reading

Help your buyers decide whether or not to waive the appraisal contingency

The appraisal is a key component in many real estate contracts, and knowing the pros and cons of contingencies can impact your transaction outcome. Expert Bill Gassett shares his industry knowledge about the basics of what your clients need to know bef… Continue reading

That’s a deal-breaker! 15 reasons buyers are backing out

The recent uptick in canceled contracts reveals that buyers with tepid toes have begun actively looking for valid ways to terminate their purchase, writes mega team leader Carl Medford. Here is his list of top 15 potential deal-breakers. Continue reading