Say it ain’t so: The 2 toughest things to say to clients

Throughout my real estate career, I’ve found there are two small phrases that are at the same time both the most powerful — and the most difficult — words you can say to a client. Continue reading

How to Disinherit a Family Member

We live in a world of fractured relationships. For example, there are blended families that never truly blended; kids who feel left behind because of their parents’ divorce and loved ones who’ve gone completely off-the-tracks because of an addiction or… Continue reading

How trustworthy do your clients think you are?

A new national poll, commissioned by flat-fee brokerage Purplebricks, found that real estate agents and journalists are among the least trustworthy professions in American consumers’ minds.  Continue reading