Tag Archives: client communications

Breaking bad news: How to have tough client conversations

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The energy you bring to client communication, Rachael Hite writes, can be the difference between a peaceful process and buyer or seller meltdown. Continue reading →

EXCLUSIVE: Brown Harris Stevens partners with Cloze on CRM

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Within six weeks, the companies exceeded their adoption target, largely as a result of an internal marketing campaign whereby agents who were early adopters of the program made recommendations to other agents based on experience, BHS exclusively told I… Continue reading →

Get after it! 7 text messaging tips to better engage leads and clients

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No other communication channel is as used today as text messaging, at least in terms of volume. Texting is also highly personalized because your brand is getting all of the recipient’s attention. Here’s how to make your efforts count. Continue reading →

How to revive dying leads

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Being persistent, using the tools that work for you and staying personable are just some of the key moves that agents told Inman help them to bring back leads that have gone cold. Continue reading →

11 ways to avoid referral roulette

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Agent referrals can be incredibly helpful for both those on the giving and the receiving ends, but they need to be handled with care. Here are 11 ways to avoid a referral gone wrong. Continue reading →

5 ways to amp up your client communication skills

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Would you like to close more deals, have fewer challenges in your transactions and leave your clients feeling you truly understand who they are? You might not think about it, but there’s lots more to communicating effectively than speaking and texting…. Continue reading →

You’re fired! 10 tips to prevent clients from giving you the ax

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To help you avoid the nightmare of getting fired, we’ve compiled a list of 10 commonly overlooked situations that can frustrate clients and lead them to sever your relationship and how to handle them. Continue reading →