Tag Archives: agent-client relationship

Who is Benís Reffkin? Exec coach, mom and Robert Reffkin’s partner

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Everyone knows about Compass tech, but Robert Reffkin’s wife Benís doesn’t want the brokerage’s focus on culture to go unnoticed. Continue reading →

Gary Gold’s advice: ‘Create a machine to get more business’

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The luxury real estate giant with Coldwell Banker recently launched his first-ever live, online mentorship program and is sharing his tricks of the trade with other agents for how to “Compete and Beat the Best.” Continue reading →

Luxury home auctions are having a moment. Here’s how to get in on it

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Luxury homes that eventually go to auction sometimes come across as the black sheep of listings and require a nuanced approach. Here are luxury agent Aaron Kirman’s top tips for success. Continue reading →

Sara Werner Costa on ‘inner peace and a constant state of joy’

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The ICNY 2020 panelist and The Costa Group CEO shares how a background in psychology guides her personal and business life. Continue reading →

Real estate agents: Create a VIP customer experience

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In the competitive real estate arena, customer experience is key to an agent’s success, whether that agent is helping with a purchase, sale or both. Customers have high expectations regarding the level of support provided by their agents — as they shou… Continue reading →

You’re fired! 10 tips to prevent clients from giving you the ax

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To help you avoid the nightmare of getting fired, we’ve compiled a list of 10 commonly overlooked situations that can frustrate clients and lead them to sever your relationship and how to handle them. Continue reading →