Are things feeling off? How to reset expectations with a client mid-relationship

Some of your clients may have started their transaction in a market that’s different from the one we’re in now. Stan Ponte offers advice for having important conversations and providing timely information to successfully reset client expectations. Continue reading

8 mistakes agents make that take them off track and how to avoid them 

There are lots of things you can do to build your business with balance. Coach Darryl Davis offers ways to stay focused, productive and smiling. Continue reading

Lesson Learned: Relationships matter most in this business

Real estate agents across the nation share stories of the lessons they’ve learned during their time in the industry. This week: Find out why top New York City broker Lindsay Barton Barrett believes nurturing relationships is the best thing you can do f… Continue reading

9 tips for making sure your client relationships aren’t ‘complicated’

Client relationships have interesting dynamics. Some are easy, and some are very difficult. Here are some pointers I’ve picked up along the way to help you manage your client relationships to perfection. Continue reading

What’s your niche? How to find it — and use it.

Delivering a luxury real estate experience necessarily entails providing your clients with specialized insights and knowledge. So the question is: what’s unique about you? What do you understand better than everyone else? Continue reading

3 ways coaching can help you be a better agent

Do you need a coach? The answer lies within you and your needs. A coach doesn’t have to be a paid coach; it could be a mentor, a confidant or a person you hire. As long as you work with a pro, your business will improve in these aspects. Continue reading

6 ICNY takeaways this KW broker took to heart

Inman Connect New York 2019 left us with many lessons centered around the customer experience. From emotional intelligence and fiduciary responsibilities, to using tech in a way that enhances agent services instead of replacing them, here are six off-t… Continue reading