Tag Archives: communication

Don’t lose your mind! 10 tips for staying sane through challenging transactions

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We’ve all dealt with impossible client expectations and demands. Here’s how to stay level-headed through contentious transactions. Continue reading →

Two Generations of Divorce: Parents and Their Adult Children

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It may be a bittersweet way to connect with your adult child: he or she comes to you for comfort while going through a divorce because not only are you their parent, you know the pain because you also were divorced. Sometimes parents can let bitter fee… Continue reading →

Why Many Doctors Botch Delivering Bad News

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(This article appeared previously in Kaiser Health News.) PORTLAND, Ore. — After nearly 40 years as an internist, Dr. Ron Naito knew what the sky-high results of his blood test meant. And it wasn’t good. But when he turned to his doctors last summer to… Continue reading →

Why Many Doctors Botch Delivering Bad News

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(This article appeared previously in Kaiser Health News.) PORTLAND, Ore. — After nearly 40 years as an internist, Dr. Ron Naito knew what the sky-high results of his blood test meant. And it wasn’t good. But when he turned to his doctors last summer to… Continue reading →

Amateur hour! How to keep your cool with other agents

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Bad communication practices in transactions lead to misunderstandings and can mask unethical and unprofessional behavior. They can also diminish goodwill, undermine trust and lead to a build up of resentments that could derail your transaction. Here’s … Continue reading →

Sellers had enough? How to keep emotions in check when fatigue sets in

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A home that sits on the market for months on end becomes an emotional rollercoaster for sellers. How can you help your sellers avoid seller fatigue (and agent exhaustion)? Continue reading →

The Group Text Mistakes You Don’t Even Know You’re Making

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Group texts are a fast way for family, coworkers or far-flung friends to share news and make plans. In case you’ve never sent or received one, a group text connects people with some kind of affiliation to each other in some way to get the same text mes… Continue reading →

How to Effectively Communicate With Your Doctor

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(Editor’s note: This story is part of a series for The John A. Hartford Foundation.) We’ve all been there. After waiting endlessly for a doctor’s appointment, your physician breezes in and out of the exam room, seems rushed and leaves you little time t… Continue reading →

The Negative Effects of Elderspeak

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Faye Kirtley doesn’t appreciate it when store clerks talk down to her and act as if “I don’t know what I’m doing,” she said. “It’s embarrassing, and I don’t know why they think it’s okay to treat an older person like that,” added the 88-year old reside… Continue reading →

What Questions Do You Have About Communicating With Your Doctor?

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At Next Avenue, we think a lot about how to help our audience receive the best health care for themselves and their loved ones. Many of the stories of our Transforming Life as We Age special report tackle topics around how to ensure your doctors and ot… Continue reading →