Do you speak the 5 love languages of customer service?

In the hottest, most competitive markets most agents have seen in their careers come major challenges. Clients need reassurance that you’ve got it under control, which might mean customizing your service based on their “love language.” Here’s how to do… Continue reading

Lesson Learned: It ain’t over ‘til it’s over

In this column, real estate agents across the nation share stories of the lessons they’ve learned during their time in the industry. This week: Find out how South Florida’s Chad Carroll has grown his brand through patience and perseverance. Continue reading

Low inventory? 11 ways to generate more listings ASAP

Your ability to generate listings will be key in this being your best year in this business. Take action on one or more of these 11 strategies, and you will see your opportunities to take more listings expand. Continue reading

The Real Word: How will rising rent prices affect the housing market?

Watch Byron Lazine and Nicole White give a real estate agent’s perspective on industry-related topics. In this edition of The Real Word, they’ll discuss rising rent prices, alternative home financing and how Matt Lionetti stands out from the crowd. Continue reading

IBuyers are willing to lose billions to gain market share: DelPrete

With 2020 firmly behind us, the world’s two largest iBuyers have released their full financial results for the year. Here’s a direct financial comparison of iBuyers Zillow versus Opendoor and an individual look at the key points of difference from 2019… Continue reading

5 questions team leaders must ask their agents (and staff) every day

Running a largely autonomous organization, there is one critical piece that makes it all work: the five daily questions my leadership team members email me the answers to at the end of each day. Find out what they are and how they create a cadence of a… Continue reading

Pulse: What are the biggest mortgage challenges your clients face?

This week, we want to ask our readers about the common obstacles — complications, misunderstandings and mistakes — that clients often face as they navigate the mortgage process? How did you help overcome them? Continue reading

How to know when a team member is about to split (and what to do about it)

Like it or not, at one point or another, one of your team members is going to think about leaving. So, it’s never a bad idea to be prepared, to know what an antsy agent acts like and how to have an exit strategy. Here are a few tips. Continue reading

Feeling overwhelmed, exhausted or distant? 8 ways to combat burnout

Taking a break from work helps prevent or minimize burnout, but it’s not the be-all, end-all. As glorious as a vacation might sound, what you really need to do to mitigate burnout is consistently and constantly practice a good work-life balance, and th… Continue reading

Teams help agents hone specialties, fast track growth

A group of panelists at Connect Now argued Tuesday that real estate teams have an array of benefits for agents, and that teams will only become more popular. Continue reading