Tag Archives: U.S. Bank

First-timers ‘significantly’ less satisfied with mortgage lenders

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Homebuyers don’t just want good rates, they want lenders to solve problems that will keep them from getting to the closing table, J.D. Power finds. Continue reading →

US Bank, UWM join movement to boost minority lending

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With Fannie and Freddie leading the charge, a growing number of lenders are using special purpose credit programs to boost homeownership in underserved communities. Continue reading →

Study: Homeowners often miffed if lenders outsource servicing

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J.D. Power’s annual Mortgage Servicer Satisfaction Study finds customer satisfaction is 26 percent higher when mortgages are originated and serviced by the same company. Continue reading →

Survey: Mortgage refi crush exposed dangers of digital-heavy approach

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Digital self-service combined with live personal service is key to retaining younger mortgage customers, J.D. Power concluded, with faster approval times demonstrating that the application and approval process “still requires some level of human intera… Continue reading →

Keep your eye on these top 10 purchase lenders this year

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Refinances are decreasing as purchases take over market share. These top 10 purchase lenders from 2020 are best prepared to dominate lending in 2021. Continue reading →

These are the mortgage lenders that dominated refinances in 2020

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Mortgage lenders saw record volume in 2020, with refinances leading the way. Here are the top lenders that dominated refinances last year. Continue reading →

The top 10 independent mortgage brokers gaining market share

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Mortgage brokers claimed more than 20 percent of market share for the first time in over a decade this January, and these 10 companies are leading the charge, according to rankings published by the Association of Independent Mortgage Experts. Continue reading →