Why Zillow is right to boot underperforming Premier Agents

The interwebs were abuzz last week with Zillow Group’s announcement that it is introducing a “CSAT” (customer satisfaction) component to its Premier Agent platform. Here’s Jay Thompson’s take. Continue reading

Zillow announces new leadership roles for husband-wife duo

The husband and wife duo who founded Buyfolio, before it was gobbled up by Streeteasy in 2012, are set to take on new roles at Zillow Group, the company announced Monday.  Continue reading

Zillow hires Teri Conrad to lead Canada broker relations

Industry veteran Teri Conrad is joining Zillow Group as its new director of broker relations in Canada, the company confirmed to Inman on Wednesday. Continue reading

Homebuyers spend an average $40,000 in one-time fees

The one-time fees of moving into a new home could set you back roughly $40,000, according to a new study from RealEstate.com – a Zillow Group company – and Thumbtack. It’s a cost that comes as a shock to many first-time home buyers, the companies say…. Continue reading

Only 9% of buyers find agents online, the same as 10 years ago

Despite the massive growth of online home search portals, many more consumers find their agents through referrals from friends or family, according to NAR data. Continue reading

Real estate photographer sues Zillow for copyright infringement

A California photographer of high-end properties says his contract with agents is ‘not transferrable and prohibits third party use without permission.’ Zillow says his claims are without merit. Continue reading

Rhode Island Realtors bring on Zillow’s Bridge Listing Input

Beginning Tuesday, agents with Rhode Island’s statewide multiple listing service will have access to an alternative listing input tool from Zillow. Continue reading

Zillow’s epic listing photo battle with VHT enters its final phase

Real estate giant Zillow Group and real estate photography firm VHT squared off today in a Seattle courtroom, each appealing a lower court verdict from last year decided in VHT’s favor. Continue reading