Why Many Doctors Botch Delivering Bad News

(This article appeared previously in Kaiser Health News.) PORTLAND, Ore. — After nearly 40 years as an internist, Dr. Ron Naito knew what the sky-high results of his blood test meant. And it wasn’t good. But when he turned to his doctors last summer to… Continue reading

Why Many Doctors Botch Delivering Bad News

(This article appeared previously in Kaiser Health News.) PORTLAND, Ore. — After nearly 40 years as an internist, Dr. Ron Naito knew what the sky-high results of his blood test meant. And it wasn’t good. But when he turned to his doctors last summer to… Continue reading

Amateur hour! How to keep your cool with other agents

Bad communication practices in transactions lead to misunderstandings and can mask unethical and unprofessional behavior. They can also diminish goodwill, undermine trust and lead to a build up of resentments that could derail your transaction. Here’s … Continue reading

Sellers had enough? How to keep emotions in check when fatigue sets in

A home that sits on the market for months on end becomes an emotional rollercoaster for sellers. How can you help your sellers avoid seller fatigue (and agent exhaustion)? Continue reading

The Group Text Mistakes You Don’t Even Know You’re Making

Group texts are a fast way for family, coworkers or far-flung friends to share news and make plans. In case you’ve never sent or received one, a group text connects people with some kind of affiliation to each other in some way to get the same text mes… Continue reading

How to Effectively Communicate With Your Doctor

(Editor’s note: This story is part of a series for The John A. Hartford Foundation.) We’ve all been there. After waiting endlessly for a doctor’s appointment, your physician breezes in and out of the exam room, seems rushed and leaves you little time t… Continue reading

The Negative Effects of Elderspeak

Faye Kirtley doesn’t appreciate it when store clerks talk down to her and act as if “I don’t know what I’m doing,” she said. “It’s embarrassing, and I don’t know why they think it’s okay to treat an older person like that,” added the 88-year old reside… Continue reading

What Questions Do You Have About Communicating With Your Doctor?

At Next Avenue, we think a lot about how to help our audience receive the best health care for themselves and their loved ones. Many of the stories of our Transforming Life as We Age special report tackle topics around how to ensure your doctors and ot… Continue reading