Tag Archives: mirroring

7 ways to improve body language, negotiation, communication

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Jamie Miller shares verbal and non-verbal communication techniques with trainer Bernice Ross that are designed to inform, inspire and create connections with clients. Continue reading →

How to mix, match and mirror your client’s energy when things are not clicking

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Relationship-building and effective communication are key to connecting with your clients and serving them effectively. When your customer’s personality style differs from your own, use the following techniques to keep the lines of communication open. Continue reading →