Team lead Jen Berbas writes that taking into account the client perspective and experience at every stage of the transaction allows you to optimize their process and outcome. Continue reading
A full-service agent provides superior service and focuses on the client’s best interest. That’s what sets their performance apart, according to The Agency’s President Rainy Hake Austin. Continue reading
It is so easy to dismiss someone because they may make a request you do not understand or even think is stupid, writes team leader Carl Medford. Listening to their request and fulfilling it, however, can actually set your life on a new and wonderful tr… Continue reading