You often hear real estate professionals drone on and on about customer service. Here’s the problem with that: There’s no record of it. Talk is cheap. Backing up that talk with the printed word, available for the world to see, is critical for success. … Continue reading
Done right, your brand is a thoughtful, researched, emotional expression of your value — a value that lives in people’s hearts and minds. So what are some things a newer agent (or a grizzled veteran) can do to build brand awareness? Continue reading
In today’s super competitive real estate arena, constantly upping your game is the only way to stay ahead — and who doesn’t want that? Here’s how to up your game by providing information, communicating data and building a value-add Rolodex. Continue reading
In an age where you have so much information literally at your fingertips, why do buyers still need a buyer’s agent? Your client experience is where your value lies. It’s yours to prove. Continue reading
How many contacts are actually eager to hear from you? Unless you’re really putting thought into your client touches, that number is probably much lower than you’d hope for. Not to worry – here are four ways to get back on track with client touches wit… Continue reading
Ever wonder what a day in the life of a Million Dollar Lister is like? Ryan Serhant details his day as well as his start in real estate and on television. He also gives his top advice for up-and-coming agents on winning new clients, providing unrivaled… Continue reading
There are lots of things to be mindful of to keep your clients engaged and enthusiastic — but at the end of the day, preparation, professionalism and empathy will go a long way. Here are 10 things that’ll make client retention a cinch for you. Continue reading
Found Realty broker-owner Jena Turner and Engel & Völkers associate broker Mable Ivory share how providing excellent customer service has transformed their businesses. Continue reading
If you’re an agent or broker planning for the year, considering new marketing methods and reflecting on what did and didn’t work last year, here are the top five real estate marketing trends you should pay attention to. Continue reading
While digital devices inflict harm on our brains and our children’s brains, screen time also harms our real estate business as it removes opportunities for genuine connection and enjoyable experiences. Here’s why you should cut back on digital and a fe… Continue reading