A 9-step ‘listening’ consultation to help you talk to sellers post-Aug. 17

Be prepared for a listing appointment at a moment’s notice. Have the tools at your fingertips, take notes, build connections, and stay focused on what’s best for the seller, Bernice Ross writes this week. Continue reading

Stop, look, listen: Focus on what sellers are NOT saying at listing presentations

Clients tell you so much, not only with what they say but how they decorate, how they interact with each other and what they don’t say. If you’re not actively listening and asking questions from the beginning, it will come back to bite you later in the… Continue reading

Feeling introverted? 7 tips for dealing with people again

Real estate is an intensely extroverted world at times. If you discovered you’re way more of an introvert than you thought during this pandemic, you might find these tips helpful for those times when you need to cross over to the extrovert side as you … Continue reading

Want more sales? 10 lessons in the art of persuasion

There’s no doubt that the art of persuasion has a critical place in real estate sales. Here’s what agents can learn from bestselling author Daniel Pink’s MasterClass on sales and persuasion. Continue reading

Put your listening skills to the test! 10 ways to be a better listener

Think you’re a good listener? Now’s the time to put your skills to the test. Answer these questions to determine if you’re really hearing your clients and their needs and concerns, and then implement these best practices to improve your communication. Continue reading

7 body language do’s and don’ts for effective virtual meetings

Online meetings are the new norm, which is why now’s the perfect time to hone your virtual communication skills. Here are the best body language practices to help you get your point across effectively. Continue reading