Verify by CallAction reduces risk as TCPA tightens: Tech Review

On Jan. 27, new rules for contacting consumers kick in. If you’re not compliant, you’re at serious risk of fines and lawsuits. Just ask Keller Williams. Continue reading

What you need to know about the cold call rule changes this month

For real estate agents, changes to the Telephone Consumer Protection Act on Jan. 27 will mean being extra careful with how you gather leads, contact potential clients and manage consent. Continue reading

Keller Williams and agent hit with class action telemarketing suit

Las Vegas resident Wayan Garvey filed a complaint calling out Keller Williams’ allegedly “relentless marketing practices” and accusing the franchisor and agent Britney Gaitan of violating federal law. Continue reading

Keller Williams to pay $40M to settle cold call class action lawsuit

As part of the deal, the real estate franchisor also agreed to create a task force to ‘enhance compliance’ with the Telephone Consumer Protection Act. Continue reading

New trial date set for fall in Coldwell Banker ‘cold call’ class action case

Judge refused to reconsider an order granting class certification in case where plaintiffs allege Anywhere allows agents to violate the law to grow its market share of listings. Continue reading

Coldwell Banker agent cold call suit heads to trial as a class action

Homeowner plaintiffs allege Realogy uses its corporate structure to profit from and escape liability for letting its agents violate the law through “incessant unwanted telemarketing calls.” Continue reading

Real estate agent sues SetSchedule, alleges 60+ spam calls

Another real estate agent has filed suit against SetSchedule, alleging the lead generation firm won’t stop harassing her with autodialed calls. Continue reading

Agents sue SetSchedule for spam phone calls, ‘unjust enrichment’

The suits exemplify patterns of behavior that other agents have alleged against SetSchedule, both in online forums and directly to Inman. Continue reading

7 factors chipping away at ‘the golden rule’

Here are seven trends in the real estate industry that threaten your ability to generate business with your database leads. Continue reading

‘Consumers are fed up:’ KW sued over agent cold calls on expired listings

Keller Williams Realty is the latest real estate company to be hit with a proposed class-action lawsuit alleging its agents made unsolicited calls to consumers without their consent. Continue reading