How local outreach and community events build trust and client loyalty

Building community isn’t about how long you’ve been in business; it is about how you show up with events, charity work and celebrating clients, says C21 broker Bruce Garber. Continue reading

Why memorizing canned scripts could be costing you clients

Scripts feel canned and box you in, coach Darryl Davis writes. Dialogues give you a framework for conversations, while leaving room for your personality. Continue reading

Visual, auditory, kinesthetic: What processing style do you prefer?

Want to make faster connections with clients and colleagues? Listen to the sensory language they use, and align with their preferred processing style, Bernice Ross suggests. Continue reading

Speed-to-lead is not the same as speed-to-qualify

You have to earn the right to ask the hard questions, broker Josh Ries writes. Learn how to build rapport and relationship so that you can dig deeper. Continue reading

Trust, referral, repeat: 7 tips to paint a clear picture of your market

Markets are always evolving and changing, coach Darryl Davis writes. Make sure you are accurately communicating conditions to your clients. Continue reading

How do you build trust? Know more than your competition

There is a great deal of data out there, but understanding how to provide context and meaning can help you set yourself apart. Continue reading

Trust is everything! 6 effective ways to earn it from prospects

In this fast-paced market, ethics and transparency can take a backseat to speed — but that only makes trust that much more crucial today. If you want to earn prospects’ trust and solidify your reputation, here are a few ways to do so. Continue reading

How to build trust with prospective clients

To be successful in this whacky business, you have to build relationships. What’s the one thing that all relationships have in common? Trust. Here’s how to build trust regardless of how well you know the person. Continue reading

How to strengthen your team’s bond

Fostering an environment where our team can effectively work together to achieve our collective goals has been paramount to our success. Here are the steps we take to ensure our staff feels heard, appreciated and supported. Continue reading