How to coach your team to better results in any market

While others sit back and wait for change, coach Verl Workman writes, you must empower your team to rise above challenges with confidence, creativity and determination. Continue reading

Show your thanks: 8 simple ideas for celebrating your agents

Setting aside time to honor and celebrate your agents’ successes will make them feel valued and appreciated. Here are some small gestures that can go a long way in boosting morale. Continue reading