Tag Archives: communication

Be prepared for bad news — and learn how to deliver it to clients

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Bad news is just part of the reality for real estate agents. Here’s how to deliver it effectively while ensuring clients are properly prepared and educated. Continue reading →

23 objections you’ll hear now (and how to handle them)

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Objections can throw you for a loop, and there will be a new one every time. There are a variety of ways to respond, but the key is to make your response authentic, incorporating your unique style and voice. Continue reading →

Affordability, foreclosures, mortgages: How to navigate tough real estate conversations in 2023

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Having tough conversations about real estate can be difficult when the news isn’t ideal — but remember that your clients are asking you because they trust you and your expertise. By being prepared for these conversations, you are serving them when they… Continue reading →

There’s freedom in saying no, setting boundaries, saying goodbye

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If you don’t set boundaries, you can’t expect clients to respect them, writes luxury agent Amie Quirarte. Set firm boundaries, and communicate them upfront.  Continue reading →

Afraid of getting ghosted? 7 tips for keeping client relationships alive

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You don’t call, you never write, what happened to us? Expert Leslie Guiley offers advice and insights on how to deal with getting ghosted by clients, leads and contacts. Continue reading →

Master these 3 skill sets to outlast a down market

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Soft skills, hard skills and more: It takes a lot to get your mindset right and grow your real estate business as a new agent. Broker Gavin Payne offers insights to help you develop a solid foundation for the practice of real estate. Continue reading →

Luxury leaders share 6 tips on how to weather the market

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Speakers at a panel, “Take It From Us: Advice from Luxury Professionals Who Have Seen It All” went through a variety of market ups and downs and shared crucial advice with Luxury Connect attendees. Continue reading →

Has your pipeline caught a cold? Best cures for reviving your CRM

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When you realize your pipeline is ill, much like the doctor with a stethoscope, you will need to get to the heart of the matter. Trainer Rachael Hite has a roundup of Inman’s best CRM prescriptions to get you back on track. Continue reading →

Your local housing market is complicated. Know your numbers, and use your words

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Understanding local real estate data can separate the pros from the wannabes. Teresa Boardman explains how her evening bike ride turned into a lesson about the words consumers are hearing most about the market. Continue reading →

How to mix, match and mirror your client’s energy when things are not clicking

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Relationship-building and effective communication are key to connecting with your clients and serving them effectively. When your customer’s personality style differs from your own, use the following techniques to keep the lines of communication open. Continue reading →