The Agency to launch Miami franchise led by Arana, Umansky

The office, which will be located in the Bal Harbour neighborhood, will mark the brokerage’s 34th franchise globally. Forty agents will operate out of The Agency Bal Harbour and will assist buyers and sellers across Miami, Palm Beach, Boca Raton, Fort … Continue reading

Mauricio Umansky: Agents should be advisors

The founder and CEO of luxury California-based luxury brokerage The Agency argued Tuesday that agents will stick around for the foreseeable future. Continue reading

5 ways to give your agents what they need (whether they know it or not)

Creating an incredible experience for your agents takes thought and creativity. According to founder and CEO of The Agency Mauricio Umansky, it starts with making them feel valued, connected and heard. Continue reading

How to train your agents for a market shift 

As we’ve witnessed before, markets can change on a dime. Are you ready for when that happens next? Here’s how you can prepare your team — and yourself — for a shift, and how to keep your business nimble. Continue reading

3 keys to leaving a lasting impression on everyone you meet

Whether you’re meeting with clients or just striking up a conversation with a new contact, first impressions matter. Here are the most valuable tips you’ll need to tap into the best version of yourself — and build strong, lasting relationships. Continue reading

The Agency launches its 25th franchise in Denver

The franchise will be the brokerage’s second in Colorado, and will be led by Kacey Bingham and Jared Blank, formerly of LIV Sotheby’s International Realty. Continue reading

How to maintain an indie feel while expanding into new markets

An independent brokerage looking to expand needs to consider quality over quantity — quality in character, culture and reputation. Here are a few ways to maintain your brokerage’s core mission while taking your business to new heights. Continue reading

WATCH: Ryan Serhant on an impending luxury slump

Jade Mills, Ryan Serhant, Gary Gold and Mauricio Umansky tell a Luxury Connect crowd how to prepare themselves and clients for a possible downturn. Continue reading

Pocket listings are still around, but the off-market landscape is evolving

Two years after the National Association of Realtors approved the Clear Cooperation Policy, pocket listings haven’t disappeared. But they remain hotly debated, and demand for off-market housing is as strong as ever. Continue reading

The top things we learned about luxury at ICLV 2021

From where the market is headed to how to succeed with authenticity in marketing and branding, this year’s Luxury Connect packed a punch. Inman unpacks the event. Continue reading