Tag Archives: Service

How to help impatient buyers find a home

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Finding the perfect house takes time — but unfortunately, not a lot of homebuyers are willing to wait. Is your client eager to rush into a contract? Here’s what you can do. Continue reading →

All work, no play? How to find a better work-life balance

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The housing market never sleeps, and the same can be said for a real estate agent. In this busy world, drawing a line between work and personal time can be challenging. Here’s how to strike a healthy balance. Continue reading →

Howard Hanna’s president on building a one-stop shop

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What’s the secret to Howard Hanna’s nationwide growth? Years of experience — plus a commitment to providing end-to-end transaction services. President Howard W. Hanna explains how the brokerage does it. Continue reading →

How to turn past clients into repeat business

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The art of client loyalty has a lot to do with staying memorable and cultivating trust. As an agent, here are four things you should keep in mind when building and maintaining a relationship with your clients. Continue reading →

The Real Word: What makes a real estate leader exceptional?

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Watch Byron Lazine and Nicole White give a real estate agent’s perspective on industry-related topics. This week, they’ll go through Inman columnist Cara Ameer’s top 10 leadership traits. Which traits are most important to you? Continue reading →

Keeping It Real: Why you have to take risks in business

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On this edition of “Keeping It Real,” a recurring podcast series on Inman, Peter Lorimer talks about why fear and self-doubt shouldn’t run your business.  Continue reading →

How to appreciate your clients, so they’ll appreciate you

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Communicate, follow up, show a little empathy, treat your clients how you’d want to be treated — do that, and they’ll walk away singing your praise. Continue reading →

WATCH: Delivering 7-star service in a 3-star industry

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Connect Flashback: How one agent sustains 100 percent referral business with 7-star service. Continue reading →

OPINION: 2020 Election: The Candidates’ National Service Plans

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I’ve been studying the candidates running for president, searching for ideas they have to bring us together as a nation. As a former board member of the federal Corporation for National and Community Service (which includes AmeriCorps and Senior Corps)… Continue reading →