Win or lose, how to manage your client’s expectations

The complexity of the current real estate market means that client relationships can sour quickly, according to broker Jenny Usaj. That’s why it’s vital to set appropriate expectations upfront. Continue reading

5 fundamental principles every agent should follow

It’s so easy to forget the fundamental principles that always lead to success in building, growing and sustaining a real estate business. Here’s a simple reminder. Continue reading

You’re fired! 10 tips to prevent clients from giving you the ax

To help you avoid the nightmare of getting fired, we’ve compiled a list of 10 commonly overlooked situations that can frustrate clients and lead them to sever your relationship and how to handle them. Continue reading